TMC Heating & Cooling respects your privacy.
What information do we collect?
We collect information from you when you register on our site. When contacting us on our website contact form, you may be asked to enter your: name, e-mail address, address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1: To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
2: To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
RIGHTS OF CALIFORNIA RESIDENTS
Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). We describe below your rights if you are a California resident.
Right To Know About Personal Information Collected, Disclosed, or Sold
- (1) The categories and specific pieces of personal information we have collected about you.
- (2) The categories of sources from which we have collected your personal information.
- (3) The business or commercial purpose why we collected or, if applicable, sold your personal information.
- (4) The categories of third parties with whom we shared your personal information.
- (5) The categories of personal information that we have shared with third parties about you for a business purpose.
- (6) If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale.
You may submit a request for the information above by calling us at (209) 566-9247, or https://tmchvac.com/contact.php. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
Right To Request Deletion Of Your Personal Information
You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.
There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.
Right to Opt-Out of the Sale of Personal Information
We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to email us from out contact form https://tmchvac.com/contact.php or call us at (209) 566-9247.
Right to Non-Discrimination for the Exercise of Your Privacy Rights
We will not discriminate against you for exercising any of your rights under the CCPA, as described above. This includes, but is not limited to: (A) denying good or services to you; (B) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (C) providing a different level or quality of goods or services; or (D) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
You may use an authorized agent to submit requests on your behalf to exercise the rights above.